Paul Holmes -
University
English Professor

Free Materials For ESL Teachers and Learners

“Amazon” ESL Discussion Questions

I. Amazon Basics

1. What is Amazon Prime?
2. What are some of the benefits of shopping on Amazon?
3. Does Amazon ship internationally?
4. What would you change about Amazon?
5. What are the benefits of Amazon Prime membership?

II. Amazon Services

6. How did Amazon make $20 billion in sales in 2019?
7. What are the most popular products on Amazon?
8. Are there any products that Amazon doesn’t sell?
9. What are the risks of using Amazon?
10. How do you buy things on Amazon?

III. Amazon Features

11. What do Prime members get for free that non-prime members don’t get for free?
12. How can I make an order on Amazon?
13. What does Amazon do?
14. What is the biggest challenge for Amazon?
15. Who founded Amazon?

IV. Amazon Improvements

16. Do you have any suggestions for improving Amazon’s website/services/products?
17. How do you use Amazon?
18. How do you sell things on Amazon?
19. Does Amazon give discounts for students and seniors?
20. What is the CEO of Amazon’s name?

V. Amazon Pricing

21. How often does Amazon change the price of a product?
22. What is Amazon?
23. Why did Amazon create their own company?
24. What is an Amazon Echo?
25. Is it safe to buy from Amazon?

VI. Amazon Policies

26. What is the return policy for products purchased from Amazon?
27. Why do people like to shop on Amazon so much?
28. What are some of the most popular products sold on Amazon?
29. How do I cancel my order on Amazon?
30. What do you like most about Amazon?

VII. Amazon User Experience

31. Do you like using Amazon? Why or why not?
32. Is Amazon a public company or private company?
33. Is it free to sign up for Amazon Prime Membership?
34. What is the best feature of Amazon?
35. How does Amazon compare to other online shopping sites?

VIII. Amazon Shopping Tips

36. What are some tips for finding good deals on Amazon?
37. How can I track my order on Amazon?
38. What should I do if my order is late?
39. Can I return items purchased on Amazon?
40. How do I leave a review for a product on Amazon?

IX. Amazon Technology

41. What technology does Amazon use for delivery?
42. How does Amazon use artificial intelligence?
43. What is the Amazon Web Services (AWS)?
44. How does Amazon’s recommendation system work?
45. What is the role of drones in Amazon’s delivery?

X. Amazon Community

46. How does Amazon support small businesses?
47. What is Amazon Smile?
48. How can I donate to charity through Amazon?
49. What community programs does Amazon support?
50. How does Amazon help with environmental issues?

XI. Amazon Future

51. What are Amazon’s plans for the future?
52. How will Amazon change shopping in the next 10 years?
53. What new technologies might Amazon use?
54. How will Amazon impact the job market?
55. What challenges will Amazon face in the future?

XII. Amazon Comparisons

56. How does Amazon compare to eBay?
57. What are the differences between Amazon and Walmart?
58. How do Amazon’s prices compare to other stores?
59. What is better: shopping in-store or online with Amazon?
60. How does Amazon’s customer service compare to others?
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