Mobile phone networks are rapidly embracing artificial intelligence (AI) to cope with the increasing demands of AI-powered smartphones. Companies like Apple, Samsung, and Google are incorporating AI into their operating systems to make phones easier and quicker to use. However, this increased use of AI means that phones will produce and use more data, putting strain on mobile phone networks. To manage this, telecoms firms are also introducing AI to dynamically manage radio frequencies, optimize energy usage, and monitor network performance. For example, Korea Telecom in South Korea can now localize and fix faults within a minute using AI-enabled network monitoring.

Telecoms firms are investing in 5G Standalone mobile networks to handle the explosion of data created by AI. These networks offer higher speeds and capacity, but some experts argue that even 5G may not be sufficient for the demands of the AI era. The industry is also looking to AI to improve customer service. The Global Telco AI Alliance aims to develop an AI chatbot tailored to the telecoms sector to handle basic customer queries, freeing up call center staff for more complex cases. Vodafone has partnered with Microsoft's Azure OpenAI Service to improve its customer service and reduce complaints. AI is seen as a tool that can empower emerging markets and democratize its use beyond the wealthy.

While there are concerns about job losses due to automation, experts believe that AI can be empowering, especially for lower-income countries. AI has the potential to make networks greener and more efficient. Overall, AI is being applied in various areas of the telecoms industry, making every tool used in the sector much better.

Original news source: How mobile phone networks are embracing AI (BBC)

– News Summary
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1. Divide the class into small groups.
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– Opinion Poll
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– Vocabulary Pictionary
Instructions:
1. Write a list of vocabulary words from the article on the board.
2. Divide the class into teams.
3. Instruct each team to choose one member as the "drawer" for the first round.
4. The teacher will call out a vocabulary word and the "drawer" must draw a visual representation of the word on the board.
5. The team members must guess the word within a designated time limit.
6. Repeat the process with different team members as the "drawer" for each round.
– Headline Creation
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1. Divide the class into small groups.
2. Instruct each group to create a catchy newspaper headline related to the article.
3. Encourage creativity and originality.
4. After a designated amount of time, have each group share their headline with the class.
5. Discuss as a class which headline they find most interesting or effective and why.
– Think-Pair-Share
Instructions:
1. Ask the class to individually think about and write down their response to the following question: "How do you think AI will impact the future of mobile phone networks?"
2. Pair up the students and have them share their thoughts with their partner.
3. After a few minutes of discussion, ask each pair to share their partner's response with the class, explaining their reasoning and discussing any similarities or differences in their opinions.

Mobile ? networks are rapidly embracing ? intelligence (AI) to cope with the increasing ? of AI-powered smart?. Companies like Apple, Samsung, and Google are incorporating AI into their operating systems to make phones easier and quicker to use. However, this increased use of AI means that phones will produce and use more data, putting strain on mobile phone networks. To manage this, telecoms firms are also introducing AI to dynamically ? radio frequencies, optimize energy usage, and monitor network performance. For example, ? Telecom in South Korea can now localize and fix ? within a minute using AI-enabled network monitoring. Telecoms firms are investing in 5G Standalone mobile networks to handle the explosion of data created by AI. These networks offer higher speeds and ?, but some experts argue that even 5G may not be sufficient for the demands of the AI era. The ? is also looking to AI to improve customer service. The ? Telco AI Alliance aims to develop an AI chatbot ? to the telecoms sector to handle basic customer queries, freeing up call center staff for more complex cases. Vodafone has partnered with Microsoft's Azure OpenAI Service to improve its customer service and ? complaints. AI is seen as a tool that can ? emerging markets and ? its use beyond the wealthy. While there are concerns about job losses due to automation, experts ? that AI can be empowering, especially for lower-income countries. AI has the potential to make networks greener and more efficient. Overall, AI is being applied in various areas of the telecoms industry, ? every tool used in the sector much better.

1. What is your opinion on the increasing use of AI in smartphones?
2. How do you think AI can improve customer service in the telecoms industry?
3. Do you think 5G networks will be sufficient to handle the demands of the AI era? Why or why not?
4. How would you feel if AI chatbots replaced human call center staff in the telecoms sector?
5. Do you believe that AI can empower lower-income countries? Why or why not?
6. What are some potential benefits and drawbacks of using AI to manage radio frequencies in mobile phone networks?
7. How do you think AI can make networks greener and more efficient?
8. What are some other industries where AI could be applied to make tools better?
9. Do you like the idea of AI-enabled network monitoring? Why or why not?
10. How do you think AI can democratize its use beyond the wealthy in the telecoms industry?
11. What are some potential job opportunities that could arise from the increasing use of AI in the telecoms industry?
12. How do you think AI could impact the future of mobile phone networks?
13. Have you ever had a positive or negative experience with AI-powered customer service? Can you explain?
14. Do you think AI will eventually replace human workers in the telecoms industry? Why or why not?
15. How do you think the telecoms industry will continue to evolve with the increasing use of AI?

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